Car Rental New Zealand
Brendan Booth
Very friendly staff! Simple check in
Manisha salve
Great staff, good cars fast service
Saurabh Zunjare
Great service, good cars and best receptionist
Hori Potaka
Really easy to do and thank you
Logan Spaans
Good car, great service
Aishwarya Elamurugan
I recommend yes rentals for students who are looking to travel around christchurch since it's budget friendly and the staff are really helpful.
H LEE
가격대비 괜찮고 차 상태 신경쓰지 않고 사용해도 될 정도라 괜찮습니다. 이미 차가 많이 썩차라
Ajay C
Amazing Service and Easy pick up process
sergio espiga
Buenas experiencia, fácil y rápido!
Matt Blair
Car was good price and perfect for what I needed it for.
Sapphire __06
👍🏻
keru zheng
good service
Darlene Sayers
Thank you so much to Rebecca who has done a great job at checking us in! So welcoming and easy!
Devang Bheda
The staff is amazing. We walked in on the day without prior booking and they still arranged a car for us at a very affordable rate. Highly recommended.
James Mackie
Very good service , very helpful highly recommend. Lovely staff.
Winitana Mckay
Thank you Yes Rentals were prompt and very accommodating to our needs, great price, hybrid rental cars so travel was inexpensive. Overall good experience for me. Free shuttles to and from airport was a bonus. Cheers!
Nissa Marshall
clear communication, great service, we booked a nice small car for us, a lot hybrid cars to select from so good on petrol. Will definitely rebook with them when we come back to Auckland. Thank you team 😊
Tamim Omar
Very easy experience and good cars!
Alana Battel
Smooth, easy booking process, no issues with pick-up or drop off. The car was great. Overall, a positive experience!
Ramod Kaushan
Excellent car rental experience with Yes Rentals Queenstown! 🚗
Why Choose YES RENTALS?
Great Prices | Friendly Service | Quality Cars
Roadside Assistance
Help when you
need it, 24/7
Free Cancellation
Plans change
We get it
Affordable Price
Great value without
compromising quality
Eco-Friendly &Fuel Efficient
Drive green, travel clean
Unlimited Kilometers
Explore more with
no extra limits
TRUSTED BY THOUSANDS
Top-rated service
across New Zealand
Pickup Information
Ensure you already know how to pick-up and drop-off the vehicle before your trip.
Safe Driving in NZ
Make sure you're ready to drive on New Zealand roads with our safety tips.
Common Car Rental Questions
Quick answers before you hit the road.
About deposit
-The deposit is 10% of the total amount. You could pay the rest of the amount when you pick up the car at the counter.
-The deposit is eligible for a refund only if you reach out to us to cancel the booking before your scheduled pick-up date and time.
-The security bond will amount to $250 NZD temporarily held on your credit card (applicable if you opt out of our Zero Risk Insurance) and will be automatically released within 3-5 business days following the car's return.
About Bond
-The security bond will amount to $250 NZD temporarily held on your credit card (applicable if you opt out of our Zero Risk Insurance) and will be automatically released within 3-5 business days following the car's return.
-At times, in cases involving debit card users or card-related issues, we may require manual bond release. In such situations, please send an email to info@yesrentals.co.nz with your reservation number and request a manual operation.
Accident Happened
If you are involved in a third-party accident, here are the key steps you should take:
1.Ensure safety: Move to a safe location if possible, away from traffic or any potential danger.
2.Contact emergency services: If there are injuries or significant property damage, call the police and/or an ambulance immediately.
3.Exchange information: Exchange contact, insurance, and vehicle details with the other party involved. Get their name, phone number, license plate number, and insurance information.
4.Gather evidence: Take photos of the accident scene, including the vehicles involved, damage, and any relevant road conditions. Note down any witness information.
5.Report the incident: Call Yes Rentals Accident Team (+64 3 420 2878 and Press 3) Notify about the accident as soon as possible. Provide them with accurate details.
6.Seek medical attention: Even if you don't feel injured, it's advisable to get a medical evaluation to rule out any hidden injuries or to document existing ones.
7.Send accident details to Claim Team: Please send the following details to info@yesrentals.co.nz for the insurance claim:
7.1The photos of the third-party vehicle plate number, and driver's license (At least 4 images)
7.2The photos of third-party driver's license
7.3The photos of the third-party accident damage and the damage to the car you drive
7.4The third-party contact number and insurance company name
Remember, these steps serve as general guidance, and the specific actions you take may vary depending on your location and the circumstances of the accident.
Amend My Reservation
You may make changes to your booking up to 24 hours prior to the pickup date and time. To request modifications, please send an email to info@yesrentals.co.nz. Or call us 0064 3 420 2878 (Customer Services Team, Press 2). We will promptly respond with information on availability and any applicable rate adjustments.
Show Your Credit Card When Picking Up
Please present a Visa or MasterCard credit card when picking up the vehicle, and the card must bear the same name as the primary driver of the booking.
Together, we're making a positive impaction our environment,our communities, and your journey.
Small choices make a big difference.
Thank you for travelling responsibly with Yes.